October 14, 2025 at 5:04 pm

What has been changed?

Hi, I am on my phone as I usually login here from my phone but now something changed and I cannot find notifications nor old discussions of mine

  • Kkol

    October 14, 2025 at 5:04 pm

    I cannot even find the search button and cannot find forum and discussions

    • Kkol

      October 14, 2025 at 5:48 pm

      Also I am trying to find how to put discussion in the tests and results because I couldn’t find the discussion about my son with sinus. And I clicked and it won’t open new discussion

      • Kkol

        October 14, 2025 at 5:48 pm
        • Kkol

          October 14, 2025 at 6:14 pm

          I see even this image I uploaded it’s not showing. I have no clue what’s happening. The image will show on the forum of tests and labs there is left side button says „subscribe” and right button „new discussion” and I can’t click to start new discussion. It’s not launching. And when I go to „home” it shows me steps to become a member!

          • Bernadette_Abraham

            October 14, 2025 at 8:02 pm

            Hi @Kkol – I’m not sure if you received our last few emails, but we announced that we’ve launched our new website/platform on Friday. With that, came a few technical issues which our developers have been tirelessly working around the clock to resolve.

            I apologize for the inconvenience, but rest assured we are working hard behind the scenes to improve your experience.

            Until the notifications and recent discussions features are re-enabled on the browser view, I can suggest a few temporary solutions.

            1) Download our B Better app (iOS / Android) instead of visiting B Better through the phone browser. The B Better app still has the notifications enabled and you can find your recent discussions on the Home tab.

            2) If you prefer the browser, then you can still access your recent discussions but it will require a few extra clicks to find it. You can click on your Profile on the “Home” tab (it’s a little person icon in a white circle next to “Hello Kkol”). You can also find it from “Members” in the Activity Feed (find your name), or click on your user name directly on this post and click “View Profile”. From there, you’ll see several tabs. Click on “Forums” to see your discussions, replies and favorites.

            Hope this helps, and thanks for your patience as we work to make these improvements.

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